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Apr 30

Effective Virtual Working on May Day, Mayday!

Cross Cultural Training, Culture, Culture training for Business & Management, Culture training for Human Resources, Culture training for the Public sector No Comments »

May Day is a popular tradition all over the world, but celebrations tend to vary dramatically from one place to another. Traditions around this day are sometimes so different that the holiday itself is not even on the same day in every culture so anyone working virtually should be aware of how their international counterparts may be celebrating.

In the Northern Hemisphere, May Day has its origins in different pagan cults that celebrated the arrival of the farmable period, such as Beltane in Ireland, Walpurgis in Scandinavia or Floralia in ancient Rome. Many of these traditions were abandoned or Christianised in Europe in the Middle Ages, although since then most have lost any religious meaning.

Today May Day is more commonly known as International Worker’s Day or Labour Day in more than 80 cultures. This has its roots in the events following the Haymarket Massacre in Chicago in 1886 which resulted in several deaths of demonstrators and police officers involved in a strike to fight for an eight-hour work day. Several years later workers finally succeeded in having this day marked as a public holiday to commemorate labour efforts.

In some countries there will be protests or parades around labour, socialist or communist causes while in others the holiday incorporates more traditional and pagan customs. Here are a few examples of how May Day is celebrated around the world.

Typing Dmitriy Shironosov i Effective Virtual Working on May Day, Mayday!

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Germany – Tanz in den Mai!
May Day celebrations in Germany referred to as ‘Tanz in den Mai’ (Dance into May) parties are commonly celebrated outdoors. For these parties men erect worshipped maypoles, an old Germanic custom some believe symbolises the sacred spring tree. In some parts of Germany young men traditionally erect small decorated maypoles in front of their girlfriends’ houses. May 1st in Germany is a public state holiday so people have the day off.

France – Flowers on Street Corners
The 1st of May is the official Labour Day in France and a public holiday. In France May Day is strongly connected with pagan traditions, and people will give loved ones lily-of-the-valley or dog rose flowers to bless them with happiness and luck. On May Day in France you will therefore see people selling small bouquets of these flowers in the shops or on street corners while some people make it a family event to go to the woods to pick flowers together. You will also often see political parades or protest events, particularly in the capital Paris.  If May Day falls on a Thursday or Tuesday, people will often create a ‘pont’ and take off four days.

Finland – Picnics and Parades
Vappu, or Walpurgis Day , is ‘the Day of Finnish Work’ and is celebrated the most by Finnish students on the evening of 30 April into 1 May. Finns will prepare lavish picnics and attend festivals or activist parades during the day. Students, and often statues, will wear traditional white caps to celebrate this holiday.

China – Travel Mayhem
Labour Day historically lasted one week in China until 2008 when it became a one day holiday to favour the revival of other ancient Chinese holidays. When the 1st of May falls on a weekend, the festivity is extended to the following Monday to allow Chinese people to travel and have free time with their families. As a result, travel during this period can be very difficult and expensive since there will be millions of Chinese people travelling either domestically or internationally to visit family.

These are just a few examples of how May Day is celebrated around the world. Effective virtual working and communication require an awareness of how, and when, this holiday may be celebrated so that you can plan any calls or meetings accordingly. In some countries there is no holiday at all around this time, so if you have the day off be sure your colleagues in the US or Canada are aware of this. Whatever your plans, happy May Day!

© Communicaid Group Ltd. 2012

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Apr 05

Celebrating Easter across Cultures – Easter Traditions around the World

Cross Cultural Training, Culture No Comments »

All over the world people are looking forward to the coming Easter Sunday which marks the height of the Holy Week and the end of the 40-day-long Lent period. Easter is an annual festival observed throughout the Christian world whose date shifts every year within the Gregorian calendar.

As Easter is always celebrated on the first Sunday after the ecclestical full moon following the Vernal Equinox it can be as early as 22 March or as late as 25 April. Depending on the predominant use of either the Gregorian or the Julian calendar Easter is celebrated on different dates. Western churches using the Gregorian calendar are celebrating Easter this year on 8 April while for Eastern Orthodox churches, using the Julian calendar, will celebrate it on 15 April.

Easter traditions throughout the world differ from country to country according to their ethnic and cultural origins. Working effectively across cultures requires an awareness of these differences and the varying degrees of importance placed on this holiday. Below are some customs and festivities you might come across when doing business in Russia, Australia, Norway or Mexico.

Easter Eggs gilaxia i Celebrating Easter across Cultures – Easter Traditions around the World

Celebrating Easter across cultures

Easter in Russia

Due to the coexistence of Western Christians and Eastern Orthodox Christians in Russia Easter is celebrated according to both traditions, this year either on 8 April or on 15 April. When doing business in Russia you should bear this in mind, as working hours can be disrupted differently.

One unique ritual that both denominations in Russia share is the picking of pussy willows. In this custom your neighbour or loved one pierces the branch of the soft blooms kept on their shoulder. Other traditions you may find when doing business in Russia at Easter include the colouring of eggs in bright and vibrant colours and Easter egg rolling contests.

After strict fasting and busy preparations for the Easter lunch on Holy Saturday, Easter Sunday is typically celebrated with an Easter breakfast or lunch. The typical food including Kulich (Easter bread), Paskha (a dish made from cheese and other ingredients) and eggs is sometimes blessed by the church before being eaten together in family circle.

Easter in Australia

Australia is a land of people belonging to different cultures which is why Easter celebrations take place in a variety of ways. Varied Easter festivals in Australia like ‘Perth International Arts Festival’, film festivals and the ‘Sydney Royal Easter Show’, an annual show featuring the varied multicultural heritage of the nation to the vitality of the city life are also showcased during this season.

Unlike most other countries the main Easter symbol in Australia is not the traditional bunny but the bilby – a small rodent with a long nose and ears just like a rabbit.  To show their concern for this endangered animal Australian chocolate manufacturers make Easter bilbies and share some of their profits to help to protect these animals from extinction.  Easter bilbies, eggs and chocolates form part of the custom of the Easter Hunt, where children hunt around their homes and gardens on Easter Sunday for hidden chocolates and eggs.

Easter in Norway

In Norway, the Easter holiday is longer than in many other European countries and therefore one of the most anticipated holidays as well. Beginning on Wednesday afternoon before Maundy Thursday, Easter in Norway lasts until Tuesday morning.

When living and working in Norway you will find that although Easter is a religious holiday, many do not celebrate is as such. Lots of people retreat to their cabins or go skiing instead. Nevertheless, Easter symbols like chickens, Easter eggs and Easter bunnies – all predominantly in yellow colour – as well as the custom of the Easter Hunt are typical in Norwegian culture.

One unique Easter tradition in Norway is reading Påskekrimmen (crime novels) or watching detective stories. Each year, nearly every TV channel produces a crime mystery for Easter and even the milk company prints family-friendly crime stories on their cartons.

Easter in Mexico

In contrast to some European countries Easter in Mexico still is of great religious importance and is therefore one of the most widely celebrated holidays of the year. Easter holidays are a combination of Semana Santa (Holy week), from Domingo de Ramos (Palm Sunday) until Domingo de Pascua (Easter Sunday) and Pascua, celebrated from Resurrection Sunday until the following one. Only Maundy Thursday and Good Friday are public holidays, but students and many workers enjoy a two week break during this time.

The Easter week in Mexico, as well as in many other Latin American countries is filled with religious processions and passion plays of which the most important one is the presentation of the Vía Crucis which shows Jesus being sent to be crucified. When living and working in Mexico you won’t come across any mention of the Easter Bunny or chocolate eggs on Easter Sunday. Easter Sunday is generally a day when people go to Mass and celebrate quietly with their families, though in some places there are festivities with fireworks.

Easter traditions around the world can vary dramatically and be celebrated either with a deep religious meaning or just a family feast, providing time to relax.  Working effectively across cultures requires an awareness of how this holiday is celebrated differently across cultures.  Respecting these differences and showing understanding will help you to avoid misunderstandings and frustrations with your international counterparts and build more effective long-term relationships.

© Communicaid Group Ltd. 2012

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Feb 22

UK Ranked Worst Place to Live in Europe – Is It Really That Bad?

Cross Cultural Training, Cultural training for Relocation, Culture, Culture training for Business & Management 1 Comment »

According to the uSwitch.com Quality of Life Index in September 2011, the UK was rated the worst place to live in Europe. This Index calculates the quality of life of 10 European countries using factors such as cost of living, income, hours of sunshine, life expectancy, culture and working hours.

Although some may argue that bad weather makes living and working in the UK difficult, it is unfortunately not the only reason why the UK lags behind. In fact much of this poor ranking is down to the high cost of accommodation, public transportation and fuel which overshadow the UK’s high incomes (ranked 4th in the study). These factors combined with the higher number of hours workers spend in the office, fewer days off and a later retirement age all lead to the argument that the UK is the worst place to live in Europe.

London Skyline ferrantraite i4 UK Ranked Worst Place to Live in Europe – Is It Really That Bad?

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The 2011 urban riots that shook the country and confirmed the idea of a ‘broken society’ put the finishing touches to this negative image of living and working in the UK. For some there is no wonder why the country is becoming less attractive to expats. According to the HSBC Expat Survey 67% of the expats living and working in the UK believe that the economic situation in the country has worsened over the past few years.

But is living and working in the UK that bad? What happened to the legendary British ‘Home, sweet home’? We should not be too pessimistic. Last year International Living magazine published its 2010 annual ranking of the world’s best places to live in and the UK dropped to 25th place falling behind former communist countries such as the Czech Republic and Lithuania. However the UK was ranked 7th in the same study in 2011 which is quite a positive change.

Besides many recent economic difficulties, living and working in the UK does come with other challenges. Expats should understand British culture in order to successfully fit into British society. For example, a key British behaviour that some expats struggle to understand is indirectness. People in the UK are often perceived to be very polite and have an indirect way of communicating. They don’t always say what they mean, answers are often ambiguous and many rely on non-verbal communication such as facial expressions to understand other people’s reactions or perceptions. This can be difficult to interpret without an understanding of British communication styles.

Living and working in the UK also requires an understanding of British business culture in order to operate successfully in the UK work environment. The typical flat structure of many organisations in the UK can be confusing for many foreign newcomers. First names are often used, employees have great responsibilities and managers tend to act more as coaches than as authoritarian leaders. This combined with the importance placed on results and performance can be stressful for international workers who don’t anticipate and have the skills to manage the challenges they may face when living and working in the UK.

Even if some argue that the UK is becoming less attractive to expatriates, its colourful cultural and historical background combined with its dynamic innovations and increasing diversity make it a great place to live. With the many events taking place in 2012 such as the Queen’s Jubilee and the London Olympics, it will be interesting to see whether expatriates and residents will improve their opinion of the UK as a place to live and work.

© Communicaid Group Ltd. 2012

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Feb 06

Leading across Cultures: Five Secrets of the World’s Top CEOs

Communication Skills Training, Cross Cultural Training, Culture training for Business & Management, Culture training for the Public sector No Comments »

CEOs around the globe are increasingly finding themselves working in more complex situations. With the development of more advanced technology, travelling and virtual communication are much easier and cheaper. The world is quickly turning into a ‘global village’ in which leaders can interact more closely with their teams and peers. Although working internationally has become more frequent and in most cases easier than before, leading across cultures can still be quite challenging for a number of reasons.

Meeting Neustockimages i Leading across Cultures: Five Secrets of the World’s Top CEOs

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CEOs today must demonstrate a unique combination of skills to effectively lead a global organisation to international success. In addition to core leadership skills, CEOs need other intercultural skills ranging from cultural adaptability and awareness to global communication and language skills. Global leaders with a suite of intercultural skills and knowledge will be better placed to harness and manage cross-cultural differences, no matter their cultural background or the territory they work in.

A recent article in the Guardian highlighted five skills that 70 chief executives around the globe demonstrated:

  • Passionate curiosity – interest in understanding any and every situation through questioning, listening and talking with those involved
  • Battle-hardened confidence – ability to face new and unpredictable situations with confidence
  • Team understanding – understanding of their teams – the dynamics, objectives and challenges they face
  • Simple mindset – ability to make quick and concise actions
  • Fearlessness – lack of fear for future development and the improvement of current situations

These are just a few of the skills global leaders should demonstrate for international success but there are a number of other competencies that global leaders need in order to make an even greater impact on their global teams and objectives. Some of these include:

  • Openness – an open attitude to new ways of thinking, working and behaving
  • Cultural adaptability – ability to adapt their own behaviour and judgements to different situations
  • Emotional strength – a positive attitude to life and the ability to ‘bounce back’ when things go wrong
  • Perceptiveness – ability to identify cues that are not evident in verbal language and accurately interpret and understand them
  • Cultural understanding – ability to research other cultures and increase their knowledge about traditions, values and attitudes in that environment

This is just the start of a list which could go on for pages. The important thing is for leaders to recognise that they will be required to adapt their style and skills and not just stick to the core leadership skills that may have worked so well for them before when leading across cultures .

So whether it’s having a passionate curiosity or cultural adaptability, CEOs of today’s global world need to be able to apply their skills to different cultural contexts. In doing so they will not only be able to effectively influence international communication processes but they will further break down interpersonal boundaries resulting in tremendous value for both the leader and the organisation on a global scale.

Competencies above have been taken from a number of sources including The International Profiler

© Communicaid Group Ltd. 2012

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Feb 02

200 Views on Culture and Communication Skills Training

Cross Cultural Training, Cultural training for Relocation, Culture, Culture training for Business & Management, Culture training for Human Resources, Culture training for the Public sector No Comments »

Thanks to all of you who have been following our last 200 blog articles where we have explored different subjects in the world of culture and communication skills training.

As we continue to post new articles on a regular basis, we invite you to comment on these subjects and share your thoughts and experience around how these areas may impact you or your colleagues and clients.

If you’ve just discovered this blog, have a look at some of the following articles we’ve published that have proven popular:

Whether you are a training professional, international manager or member of a global organisation, we hope that you continue to find the Communicaid blog an invaluable tool to navigating this fascinating field!

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Jan 10

Effective Global Leadership: Leading in Asia

Cross Cultural Training, Culture, Culture training for Business & Management No Comments »

Asian countries such as India, China and Japan are fast becoming some of the most successful global players in international business. Not only have their businesses recovered more steadily from the challenges facing the global economy, but many have experienced higher growth and performance than any other region in the world. Many western businesses are now looking to Asian companies to see what they are doing that brings them such international success. In particular, there is an increased focus on those individuals leading across cultures as they are the ones making such immense strides in international business.

Asian Lantern espion i Effective Global Leadership: Leading in Asia

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What is it that makes Asian businesses and leaders so successful? In 2010 the Hay Group conducted a survey in which they gathered information from 1,827 organisations worldwide to try to determine what made companies or leaders so successful. Interestingly, the survey found that Asian companies tend to be more willing to implement new ideas or best practice and change the way the business functions.

Samsung, one of the most successful companies in Asia, runs a series of special programmes for the top leadership team on subjects such as art, music and history to transform their members into ‘world-citizens’. By focusing on areas such as these, Samsung’s leaders are developing a broader suite of skills and knowledge that they can tap into as they develop new strategies for the company to ensure they stay at the forefront of their competition.

This is also part of the overall attitude that Asian companies convey when doing business across borders. Organisations in Asia Pacific spend more time visiting and learning from their peers than their Western counterparts. This has a strong influence on the way companies in the region manage their own employees as well. The survey showed that Asian organisations tend to transfer this curiosity to their subsidiaries, give them more autonomy and accept their ideas more readily.

The openness to new ideas and ways of thinking is definitely one aspect that makes leaders in Asia increasingly successful, however some argue that their leadership style may not be that transferable when leading across cultures. The survey showed that about half of the Asian leaders from the top five companies in Asia prefer a directive and authoritarian leadership style which respects hierarchy. While this can work in some cultures, it can also have the potential of being counterproductive to the performance and innovation of the company.

Despite this leadership style, Asian leaders seem to have developed pivotal skills in establishing external and internal relationships that enable the long-term good of the company. For example, Indian CEOs manage complex webs of external relations with the media and government while Chinese CEOs appear to be experts in the concept of personal relationship building referred to as ‘guanxi’. The importance many Asian leaders place on personal relationships, such that legal arrangements come second, can be quite a different approach to that of many western leaders.

While Asian companies stand out in contrast to other global companies in their way of networking, they also shine in how they promote or reward their employees. This can help to explain some of the vast growth and success of these top Asian companies, however they need to be cautious as promoting employees too quickly might also turn out to be counterproductive when employees don’t experience any room to develop their competencies fully or learn new business capabilities.

The hunger and curiosity for new ideas and best practices seen in Asian organisations shows a unique management style which is often extremely effective. Though the authoritarian leadership style and approaches found in many Asian cultures may be perceived negatively in some cultures, their overall interest for innovation is something that more Western countries should be tapping into and also applying to their own styles.

When leading across cultures, particularly in markets such as Asia, global leaders need to understand how the approach differs and adapt their own style to find the best of both worlds. A combination of each cultural leadership style can give global leaders and organisations a competitive edge in this increasingly challenging market.

© Communicaid Group Ltd. 2011

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Jan 09

Living and Working in Germany: Bavaria and its Uniqueness

Cross Cultural Training, Cultural training for Relocation, Culture No Comments »

Every September and October Munich becomes the centre of attention, especially for those who count themselves as beer lovers. In the month of September the mayor of the city taps the first keg of beer in the Schottenhammel tent on the Theresienwiese in Munich. This annual ritual officially starts Oktoberfest which is always held in the last two weeks of September each year and finishes during the first weekend in October. As Oktoberfest kicks off, massive crowds of tourists descend upon Munich from all over the world to enjoy the well-known ‘Maβ’ beer served in a one litre mug.

Germany Flag wrangel i Living and Working in Germany: Bavaria and its Uniqueness

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Although this part of southern Germany is known for its beer and Oktoberfest, Bavaria has a lot more to offer. Some may argue that the free state of Bavaria cherishes its historical traditions more than any other state in Germany, while it tends to see itself as different from the others. Foreigners are not alone when they struggle to understand the local customs and traditions in Bavaria as many Germans are often surprised by the cultural differences they encounter there.

Living and working in Germany can be a completely different experience in Bavaria than in other parts of the country. Anyone living and working in Bavaria should try to gain an understanding of the customs, behaviours and traditions that are unique to this part of Germany.

Here are a few cultural mannerisms and attitudes that you may come across in Bavaria:

  • A unique combination of traditional and modern values and attitudes towards life and business
  • A distinct dialect which even Germans from the North can find hard to understand as it differs quite a bit from High German
  • A tendency to use double negations. For example: ‘Der Fonsi hod koa Gschpusi net’, meaning ‘The Fonsi has never not had a girlfriend’
  • The use of the subjunctive as an expression for politeness. For example you may often hear men say ‘I waar soweid’ when waiting for their wife when she still isn’t ready to go. In other words, they will be ready when their wife is
  • A special weather condition which can only be observed in the alpine regions called the ‘Föhn’. This kind of ‘downslope’ wind can cause migraines or sleeplessness but it is also responsible for the gorgeous blue sky often seen in this region
  • The biggest per-capita-consumption of beer at 215 litres a year
  • Beer from the widest selection of 631 regional breweries in the state all brewed by the same German purity law
  • Culinary specialties like ‘Brezn’, ‘Weiβwurscht’ (Bavarian veal sausage) or ‘Hendl’ (roast chicken) which are typically eaten with beer during Oktoberfest
  • Traditional costumes worn for daily purposes as well as cultural festivities. Some of the most well-known include ‘Lederhose’ and ‘Dirndl’ for women which usually consists of a traditional blouse, dress and apron which is said to give a stunning figure to every woman no matter the size.

Living and working in Germany can be very exciting and different when Bavaria is the selected destination. If you are going on an international assignment to Bavaria be sure to prepare yourself by researching this part of Germany thoroughly so you know what to expect. A cross-cultural awareness training course can also help you to further expand your understanding of German and Bavarian culture so that you can make the most out of this unique social and professional experience.

© Communicaid Group Ltd. 2011

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Jan 04

Intercultural Weddings: How Cross Cultural Awareness Can Help to Create a Lifetime of Happiness

Cross Cultural Training, Cultural training for Relocation, Culture No Comments »

It might appear surprising that when two people fall in love and decide to spend their life together, they often face their first real test as a couple when they start organising their wedding ceremony. Organising weddings can be quite a challenge for the couple and their families, especially when the wedding unites two people from two or more different cultures.

Muslim Bride Shelton Muller i Intercultural Weddings: How Cross Cultural Awareness Can Help to Create a Lifetime of Happiness

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Intercultural weddings are becoming increasingly popular as people become more prone to global mobility and cross-cultural relationships. Although the number of intercultural weddings is on the rise, many couples still lack the fundamental understanding they need to make sense of and successfully cope with the numerous cross cultural differences they will face in their intercultural relationship. A high level of cross cultural awareness is vital to successfully bringing together two families through an intercultural wedding.

An interview by Helyn Trickey on CNN highlighted how the number of intercultural weddings grow as the number of people living and working in different countries increases. Often when people of two or more different cultural backgrounds get married, they tend to blend their different nationalities and cultures into one to form a new family culture. In many cultures intercultural weddings have traditionally been seen quite negatively, but an increasing number of people feel more optimistic about the positive possibilities a long-term intercultural relationship can bring.

When a couple starts planning the wedding ceremony, they may struggle at times to both celebrate and respect their own cultural traditions and heritage. Susanna Macomb, author of the book Joining Hands and Hearts: Interfaith, Intercultural Wedding Celebrations says that one way to make an intercultural wedding ceremony an enjoyable experience for all members of both families is for the couple to consider and clarify the different cultural traditions and values they believe in to create a mutual understanding before attempting to plan the ceremony.

This allows the couple to identify any aspect of the other culture which is either drastically different or perhaps considered offensive to the other culture. This in turn will not only help to ensure that they deal with any cultural differences of how they’d like to celebrate their wedding ceremony, but it will also help them to further discover the things that they have in common which will strengthen their relationship even more. Being aware of the symbolism used in both cultures can make a wedding more meaningful for both families.

One Hindu-Catholic couple who recently celebrated an intercultural wedding were able to combine traditions to create something even more special. Candles and fire play an important role in both Hindu and Catholic weddings. In Hinduism, an oil lamp with five wicks resembles the five elements wind, earth, fire, sky, and water. In Catholicism the lighting of candles is a symbol of devotional intention. Rebecca and Jayant Menon were married by interfaith minister Macomb who took into account both of the meaningful elements from Catholicism and Hinduism to build a bridge between the two different cultures and religions.

Making a wedding work between two people representing different cultures is not too different from making any intercultural interaction work, whether social or professional. An awareness and consideration of what each person values and respects can create more fruitful relationships and reduce cultural misunderstandings. Cross cultural awareness can help both intercultural couples and multicultural team members to be more open and understanding of each other to communicate and love successfully when encountering the adventure of a different culture and might thus even make the walk to the couple therapist redundant.

© Communicaid Group Ltd. 2011

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Jan 03

Working Effectively across Cultures: Perceptions of Time

Cross Cultural Training, Cultural training for Relocation, Culture, Culture training for Business & Management, Culture training for Human Resources, Culture training for the Public sector 2 Comments »

Time is one of the most precious commodities in today’s modern world, however the value we give to time and how we manage our day by it is not universal. Many professionals working across cultures are surprised by how their international counterparts manage meetings, projects or other business activities. Different interpretations of being ‘on time’, the importance placed on deadlines and how people refer to the past, present or future are just some aspects of how time can be perceived differently across cultures.

Working effectively across cultures requires an awareness of different perceptions of time which will help to reduce the complexity of international business and put you in a better position to manage and harness cultural differences.

Clock DNY59 i Working Effectively across Cultures: Perceptions of Time

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There are so many components of time that need to be understood when working across cultures that it can become quite confusing. Dutch interculturalist Fons Trompenaars suggests a simple model which puts attitudes to time into two general categories: sequential and synchronic. With these terms Trompenaars attempts to describe how people around the world generally manage their time and how time impacts on their behaviour and mindset.

In sequential cultures Trompenaars argues that time is dealt with in a specific logical order. For example people from a sequential culture may prefer to have a detailed agenda for meetings and regular milestones throughout the life cycle of a project. They rely on this structure and can find a more flexible approach to time frustrating. Time tends to control and influence what people do in sequential cultures, and many will find value in the expression ‘time is money’.

People in synchronic cultures tend to manage their time quite differently than those from sequential cultures. In synchronic cultures people will have a much broader and more flexible perception of time. As such time is adaptable and allows much more freedom for tasks to be achieved. People from synchronic cultures don’t tend to be slaves to time but rather they use time as a guidance for how they structure their day and life. In synchronic cultures people will approach tasks in a much more open way and not be as beholden to deadlines and timeframes. Rescheduling a meeting at the last minute, showing up a few minutes after the meeting start time or missing an agreed deadline are all things they accept readily.

While this approach may frustrate those from a sequential culture, their more rigid and structured approach to time can seem inflexible and too strict to those from synchronic cultures. Here are a few additional different attitudes you may find in sequential and synchronic cultures.

As you read through the list ask yourself what you agree with the most. Then think about how someone with the opposite approach may perceive you.


Sequential cultures Synchronic cultures
People tend to do one thing at a time People tend to do multiple things at a time
Times are precise and punctuality is valued Times and deadlines are guidelines that people may intend to meet but won’t always
Time is limited – time is a resource that needs to be efficiently used Time is a tool, a subjective, mouldable concept
Logic, efficiency and speed are the focus of business Relationships are the focus of business and will improve efficiency
Tasks are sometimes secondary to time Sticking to time is secondary to building relationships
Meeting deadlines is commended Completing the task well is more important than meeting deadlines
The future is a continuation of the present The future is interconnected with the past and present


The importance that people give to time can vary dramatically. Working effectively across cultures requires the ability to not only identify different perceptions of time, but it also requires the skills to be able to manage business and relationships when attitudes to time are so drastically different. Attending a cross-cultural awareness course like Working Effectively across Cultures can give you an understanding of how cultures control time or let it control them, and how behaviours are therefore impacted.

Whether you see time as money, something to be controlled or something that will guide you from one point to another, think about the above attitudes to time you may find and be aware of how you may be perceived by your international counterparts when working across cultures.

© Communicaid Group Ltd. 2011

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Dec 23

Celebrating Christmas across Cultures

Cross Cultural Training, Cultural training for Relocation, Culture No Comments »

Christmas is celebrated in many cultures around the world in December each year. Christmas is traditionally a Christian holiday that celebrates the birth of Jesus Christ however there are an increasing number of non-religious Christmas customs and traditions that people celebrate at this time of year. Every culture, denomination of Christianity and even family celebrates Christmas slightly differently – from what they eat and buy to what they do over the Christmas period. Working effectively across cultures requires an awareness of the importance and impact of this holiday celebrated by more than 2 billion people around the world.

Christmas cclickclick i Celebrating Christmas across Cultures

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Here are just a few examples of traditions and customs that are celebrated during the Christmas period in the UK, Norway, Italy and France.

Christmas in the UK

In the UK people start getting ready for Christmas right before the start of December, though you may find that decorations and shops start preparing for Christmas even earlier. People will traditionally have a Christmas tree in their home that they decorate with ornaments and lights at the beginning of the month. They may also hang lights outside their house and wreaths made of leaves, pinecones and holly berries on their door.

Family, friends and colleagues will exchange Christmas gifts as part of the celebrations. Some people will also buy an advent calendar filled with chocolates for each day in December until Christmas. Companies will organise Christmas parties in December where employees have the chance to spend time together eating, drinking and often dancing to celebrate the holiday and the end of the year.

Christmas Eve is usually celebrated by enjoying food and drinks with family and friends. On Christmas Day on the 25th of December people will spend time with their families opening gifts, enjoying mulled wine and minced pies and preparing a big meal. The most common Christmas meal in the UK consists of turkey, cranberry sauce, stuffing, vegetables and Christmas pudding or Christmas cake for desert. The day after Christmas in the UK is also a public holiday called Boxing Day when people don’t go to work and instead spend time with family and friends to continue the celebrations.

Christmas in Norway – Jul

Norwegians are very enthusiastic about Christmas celebrations which they refer to as Jul. After Norway’s national day, Christmas is the biggest celebration in the country. Norwegians typically start baking julekaker (Christmas cookies) almost a month before Christmas to make sure they have a large number and variety of them.

The big celebration happens on the evening of the 24th of December when families gather together for dinner. Many families have traditions of dancing around the Christmas tree, singing Christmas carols and exchanging gifts. On Christmas day families usually watch their favourite Christmas films like “Three Nuts for Cinderella” “From All of Us to All of You”or “The Journey to the Christmas star”.

Christmas in Italy – Natale

In Italy Christmas is usually spent with the family. Italians start preparing for Christmas almost a month before the event by decorating their houses with a tree and often a Presepio (nativity scene). On Christmas Eve, families gather together for dinner. Fish is usually the main ingredient accompanied by pasta and vegetables. For desert they enjoy typical Italian deserts such as Pandoro, Panettone and torrone, a sweet made of honey and nuts.

Families typically open presents on Christmas Day and then share lunch. The food varies from region to region, however the typical meal usually includes pasta, meat, vegetables and typical Italian desserts. The Christmas holiday ends on the 6th of January when la Befana (the good ugly witch) brings sweets to children who behaved well in the last year, and coal to the children who did not behave very well. Different to the UK custom where Santa Claus puts presents in stockings hung by the fireplace on Christmas Eve, the Italians have their stockings filled in January by la Befana.

Christmas in France – Noël

In France Christmas is a time for family gatherings and traditions. Christmas celebrations vary greatly from one region to another. In Northern and Eastern France people usually start the Christmas period by celebrating St Nicholas’ Day on the 6th of December. Most people in France decorate their homes with a tree and a nativity scene called a crèche. In Southern France this crèche is made of small clay figurines called santons that show the life of a provincial village.

The huge Christmas feast is called Le Réveillon and is held on the evening of December 24th. Traditional French Christmas dishes are usually oysters, fois gras and turkey stuffed with chestnuts. A Yule log-shaped cake, mainly made of chocolate, is the traditional dessert all around France. Children usually open their gifts before or after attending Midnight Mass on Christmas Eve. Christmas Day is a bank holiday.

The way Christmas is celebrated around the world can significantly influence international business and anyone working across cultures. Showing an awareness of the religious and cultural traditions that form part of Christmas celebrations around the world will help you to make a positive impression when working across cultures and build better relationships with your international counterparts.

Make sure you understand and respect the Christmas traditions of the country you are working in as this will reduce the risk of frustration and misunderstandings with your colleagues. Find out whether it’s appropriate to give your colleagues, clients or suppliers a small gift or Christmas card as a way to send them Christmas greetings.

Wherever and however you celebrate Christmas this year we hope you have a lovely holiday!

© Communicaid Group Ltd. 2011

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